Privacy Policy for Script & Suds
At Script & Suds, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or make a booking.
Script & Suds is located at Cornwall Gardens, Singapore, 269672. For any privacy-related concerns, you may contact us via postal mail at this address.
Information We Collect
We collect various types of information in connection with the services we provide, which include premium car wash, detailing, waxing, interior cleaning, eco-friendly washing, and paint protection.
- Personal Information You Provide: This includes information you voluntarily give us when you book a service, sign up for newsletters, respond to surveys, or contact us. This may include your name, email address, phone number, vehicle details (make, model, license plate, color), and preferred service times.
- Transactional Information: Details related to the services you purchase from us, including payment method (though we do not store full payment card details), service history, and booking confirmations.
- Usage Data: Information automatically collected when you access and use our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our site is used and improve your experience.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. These are used to enhance your experience, remember your preferences, and for analytics.
How We Use Your Information
The information we collect is used for various purposes to provide and improve our services:
- To Provide and Maintain Our Services: This includes processing your bookings, performing the requested car wash and detailing services, and managing your account.
- To Communicate With You: Sending you booking confirmations, service reminders, updates about your service, and responding to your inquiries and feedback.
- For Marketing and Promotions: With your consent, we may send you information about new services, special offers, and promotions that we believe may be of interest to you. You can opt-out of these communications at any time.
- For Analytics and Improvement: To monitor and analyze trends, usage, and activities in connection with our services, to improve our site functionality, and to develop new services.
- To Ensure Security: Detecting and preventing fraud or other harmful activities, and ensuring the security of our services.
- To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except in the following situations:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users, such as payment processors, scheduling software providers, and email marketing services. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, access controls, and secure server environments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under data protection laws like GDPR, you have certain rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us via postal mail at Cornwall Gardens, Singapore, 269672 if you wish to exercise any of these rights.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by postal mail at: Script & Suds, Cornwall Gardens, Singapore, 269672.